How much will shipping cost?
FREE Shipping is available on all orders over $120 to anywhere in Australia! Orders weighing under 500 grams cost just $6.95 to ship anywhere in Australia. Orders over 500 grams and under the value $120 incur a low flat shipping cost of only $9.95 to anywhere in Australia.
Express, Registered and International delivery options are also available. The cost for these premium shipping services can be viewed by clicking the 'Estimate Shipping' button in the shopping cart, and can be selected during the checkout process.
What locations do you ship to?
We ship to both Australian and International customers.
How long will it take for my order to arrive?
Standard shipping generally takes 2 to 4 days, although to some regional areas it may take a little longer. International delivery will take from between 1 to 4 weeks depending on the destination and potential customs clearance delays.
When will my order be shipped?
We ship every day the post office is open. Orders received and paid for by 3pm Melbourne time will generally be shipped the same day.
What shipping options are available?
The majority of orders are shipped by regular Australia Post, with larger orders being sent by national courier. We also have options for express or registered post. A number of international delivery options are also available. These can be selected during checkout.
What is your Returns Policy?
We make sure we provide plenty of information in each product listing so you know exactly what you are buying. Please contact us before making a purchase if you have any product related queries.
We are happy to exchange or refund your money if there is a problem with the product, or it is not what is expected. In this case, you will need to return the item back to us at your own cost. If we are replacing a damaged or faulty item it is our responsibility to cover the costs involved in shipping the replacement item back to you. We will do our best to address any concerns if you contact us. We do not refund postage costs.
